How the American Windows Team Puts Our Customers First

The last few months have taught us a few things. While there were plenty of unsettling aspects about the pandemic, it allowed everyone to slow down for a bit. At American Window Products, we took this time to train our team and focus on customer service. It’s more important than ever to show our customers how much they mean to us. If you’ve never worked with our team before, here’s everything you can expect from us during a window installation project in Jacksonville:

Your Family’s Safety is Our #1 Priority

Sure, this includes using gloves and masks when applicable. But at American Window Products, we take this concept a few steps further. The last thing you want is strangers in your home who drag in dirt and possible disease. That’s where shoe coverings, reduced face-to-face contact and strategic processes come in.

We didn’t need a health crisis to tell us the importance of your health and personal space. When it comes to our costumers, we go above and beyond to respect your family and make you feel comfortable. Read here about how our team responds to COVID-19.

Quick Response Time Allows You to Plan Your Schedule

Life can be crazy sometimes. We aren’t one of those companies that keeps you waiting after you call us or submit a website form. We have team members whose only job is to keep our customers happy. From scheduling your free estimate to our friendly follow-up, we promise to do everything in our power to keep you informed and excited about your investment.

"American Windows exceeded my expectations. Thank you for my wonderful addition to my home to be enjoyed and admired till death do us part!"

- Nancy C., American Window Products 5-Star Review

We Never Pressure You to Spend More than You Can Afford

Pushy salespeople are no fun. When you tell us your budget and your expectations for your new window installation, we stick to your wishes and make appropriate recommendations. It’s our job to install the best quality windows that fit your budget and meet your needs.

Your options range from affordable vinyl styles to custom creations that fit your unique home. Whether you call our office, stop by our Jacksonville showroom or submit a form through our website, it’s important to share your budget and priorities.

"All aspects of the job were performed in an excellent manner. The installers and salesmen deserve high praise."

- Clarence and Adrian W., American Window Products 5-Star Review

Trust Our Team to Elevate the Look and Feel of Your Home or Office

Trust is earned. We plan to gain your business through courteous interactions, an affordable quote and on-time appointments. Are you interested in window installation services for your Jacksonville home? We’re here to help!

"We appreciate the professionalism of your entire staff & crew. Everyone was prompt, courteous and considerate. Thanks for an excellent experience!"

- Bill O., American Window Products 5-Star Review